Information we collect
Tsara may collect information you provide directly, including your name, email address, phone number, business details, account information, support messages, onboarding details, integration requests, and documents required for verification or compliance.
The website and related services may also process technical information such as browser type, device details, IP address, page visits, cookies, security logs, and usage events needed to operate and protect the platform.
How information is used
Information is used to provide Tsara Business and Tsara Personal services, respond to inquiries, support account onboarding, process support requests, enable payment and integration workflows, maintain operational records, improve the website, and protect users from fraud or misuse.
Payments and verification
Payment, settlement, identity, business, and transaction information may be used to verify users, review account activity, process transactions, support compliance checks, investigate disputes, and meet legal or regulatory obligations.
Third-party providers
Tsara may work with banks, payment processors, card networks, identity verification providers, infrastructure providers, analytics tools, customer support tools, and compliance partners. These providers may process limited information as needed to provide their services.
Data protection
Tsara uses reasonable technical and organizational safeguards to protect information against unauthorized access, loss, misuse, or alteration. No internet service can be guaranteed to be completely secure, so users should keep login details private and report suspicious activity promptly.
Retention
Tsara keeps information for as long as needed to provide services, comply with legal or regulatory requirements, resolve disputes, prevent fraud, maintain financial records, and support security or operational needs.
Your choices
You may contact Tsara to ask questions about your information or request an update, correction, or review where applicable. Some records may need to be retained for compliance, fraud prevention, accounting, or legal reasons.
Contact
For privacy-related questions, contact Tsara at contact@tsara.ng.