Trust & Safety

How Tsara protects payment activity

Trust matters when people and businesses move money. Tsara builds verification, monitoring, access control, and support practices into the payment experience.

Account verification

Tsara may require identity, business, ownership, bank, wallet, or compliance information before enabling certain payment, settlement, transfer, or integration features.

Security and access

Users are expected to keep login credentials, devices, one-time codes, API keys, and dashboard access secure. Tsara may use authentication controls, access reviews, and activity checks to help protect accounts.

Transaction monitoring

Tsara may monitor payment and account activity to detect fraud, abuse, suspicious behavior, sanctions risk, unauthorized access, or unusual transaction patterns. Activity may be delayed, restricted, or reviewed where necessary.

Responsible use

Tsara should not be used for fraud, scams, money laundering, illegal goods or services, unauthorized financial activity, abusive behavior, or attempts to bypass verification, compliance, or transaction limits.

Third-party providers

Some payment flows rely on banks, processors, card networks, billers, blockchain networks, identity providers, or infrastructure partners. Their rules, reviews, outages, or restrictions may affect availability and processing timelines.

Reporting concerns

If you notice suspicious activity, an unauthorized transaction, account access you do not recognize, or a possible security issue, contact Tsara promptly with relevant references so the team can review it.

Escalation

For security, compliance, payment, or trust concerns, contact Tsara at contact@tsara.ng.